Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment when available.  Short lead times of 5-7 days apply for products not in stock. You have a selection of various shipping methods. 

Road Transport

For heavier packages, it is sometime more economical to choose Road Transport.  The package will travel overland and will need to be picked up from the nearest godown. We generally use TCI.

Courier

For smaller packages or when timing is important we can ship via First Flight courier.  Costs of transport are calculated at checkout.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


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